Hospitality Management & Services | Summit Hospitality, Raleigh, North Carolina

Summit Hospitality Group, Ltd. is an experienced, full-service hotel management, marketing and consulting firm that operates hotels and restaurants. We bring to each enterprise a combination of financial, development, design, and quality, on-time construction expertise to serve the specific needs of its clients.

Process and Services
Our management process tracks, measures and guides consistent performance results in key areas that drive long-term success and maximum long-term value enhancement:

Guest satisfaction
Associate retention

Market share
Profit engineering

Organization Resources
We have created a substantial, organizational structure and field support system that provides the resources and hands-on, in-depth expertise from skilled and experienced experts in all areas critical to hospitality management:

Sales and marketing
Revenue management
Food and beverage
Operations

Maintenance and engineering
Systems
Telecommunications

Training & Development
We attract and retain the finest talent in the industry. To do so, we provide ongoing training and development opportunities that have resulted in turnover statistics at half the industry average, and an internal promotion rate exceeding 75%:

Leadership development program
Individual development training
Brand training support

Peer Group support
Team leadership roles
Participation and leadership in community partnership training programs

Asset Management
We offer an asset management team focus that goes beyond today or next month’s financial statement, with ongoing strategic benchmarking and asset planning that allow us to continually gauge performance against the top industry leaders.

Communications Tools & Reporting
Integrated back-office capabilities, detailed reporting and flexible communication tools provide timely information to meet each owner’s unique needs. Reporting and tools include:

Daily results
In-depth financial statements

Developing a web-based reporting system
Annual and long-term capital planning


Summit Hospitality Group, Ltd. focuses on providing finance, reporting, and risk management services. These services allow for effective monitoring, managing investment, and operating and development activities. Our management /shared services enhance efficiency through its processes and concentrating specifically on cost reduction.

Centralized Accounting
With our combined financial system and reporting technologies, our accounting processes ensure distribution and access to both daily and monthly financial information.

Accounts Payable
Payroll team processes and ensures timely compensation Centralized payroll and time systems

Sales tax practices ensure accurate and timely tax disbursement to both local and state agencies
Internal audit and credit management teams monitor and comply with internal policies and state regulations with training provided to promote compliance

Information Technology
Technology and its related growth is a key component of our management and information reporting processes. Our goals include:

Implement technological solutions that benefit owners
Enhance productivity through the cost effective use of technology

Provide efficient help desk support
Provide our team members with the equipment, software and support necessary to ensure our competitiveness

Human Resources
Human Resources provide our most valued asset, our team, with an incomparable, strategic level of support. Through our program development and execution, Summit Hospitality Group's business goals, culture and mission are successfully accomplished by:

Design and execute compensation, benefit policies, and programs to facilitate the recruitment and retention of quality associates
Mitigate risk through effective management of worker's compensation, property and general liability claims

Nurture associate talent and retention through community involvement and growth opportunities
Manage associate-related government regulations

Finance
Through favorable financing, our services have given owners the resources to develop a variety of projects. Additional financial services/benefits include:

Project / Construction Accounting services
Partner with financial institutions for cutting-edge technology in cash management services

Assist in the development of strategies to mitigate taxes
Key banking and capital market relationships